1. Introduction
Effective Date: 14 July 2026
Signal Growth Partners (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or use our services.
By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.
2. Who We Are
Signal Growth Partners is a Johannesburg-based web design and digital marketing agency providing services including:
- Website Design & Development
- WordPress Development
- Search Engine Optimisation (SEO)
- Google Ads Management
- Social Media Marketing
- eCommerce Development
- Website Maintenance & Support
- Branding & Graphic Design
- Content Marketing
- Digital Marketing Consulting
We proudly serve businesses across Gauteng, South Africa and international clients where applicable.
3.Information We Collect
Depending on how you interact with our website or services, we may collect the following information.
Personal Information
This may include:
- Full name
- Company name
- Email address
- Telephone number
- Billing information
- Physical address (where required)
- Information submitted through contact forms
- Project requirements and enquiries
Technical Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Website usage statistics
This information helps us improve website performance and user experience.
4.How We Use Your Information
We process your information to:
- Respond to enquiries
- Provide requested services
- Prepare quotations and proposals
- Deliver website and digital marketing services
- Manage client relationships
- Process invoices and payments
- Improve our website and services
- Send important service updates
- Communicate with you regarding ongoing projects
- Comply with legal obligations
Where you have given your consent, we may also send marketing communications. You may unsubscribe at any time.
5. Legal Basis for Processing
We process personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws. We collect and use your information only where we have a lawful basis to do so, including:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests, provided your rights are respected
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Analyse website traffic
- Improve website functionality
- Measure marketing performance
- Deliver relevant advertising
You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
7. Analytics & Marketing Technologies
We may use trusted third-party tools to better understand how visitors use our website and improve our marketing efforts.
These may include:
- Google Analytics
- Google Search Console
- Google Ads Conversion Tracking
- Google Tag Manager
- Meta Pixel
- Microsoft Clarity
- Other analytics or marketing platforms where appropriate
These services may collect anonymised or aggregated information about your interaction with our website.
8. How We Protect Your Information
Protecting your information is important to us.
We implement appropriate technical and organisational measures, including:
- Secure website hosting
- SSL encryption
- Password-protected systems
- Regular software updates
- Access controls
- Website security monitoring
- Data backup procedures
While we take reasonable steps to safeguard your information, no online system can guarantee absolute security.
9. Sharing Your Information
We do not sell your personal information.
We may share your information only where necessary with trusted service providers, including:
- Website hosting providers
- Domain registrars
- Payment processors
- Cloud storage providers
- Marketing and analytics platforms
- Professional advisers
- Government authorities where required by law
All third-party providers are expected to maintain appropriate security standards.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing relies on consent
- Object to certain types of processing
- Request restriction of processing
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details below.
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.
13. Children’s Privacy
Our website and services are intended for businesses and individuals aged 18 years and older.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information through our website, please contact us so that we can take appropriate action.
14. International Data Transfers
Where necessary, your information may be processed or stored outside South Africa by trusted service providers.
Where international transfers occur, we will take reasonable steps to ensure your information receives appropriate protection
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
The latest version will always be published on this page, together with the effective date.
16. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us.
Signal Growth Partners